Clients come to Chroma Coaching with all sorts of challenges and goals.


No two coaching sessions are the same and each client has a very personal journey.


Self Sponsorship



Chroma offers a more accessible coaching experience with low costs and personable service that encourages individuals to consider self-sponsorship. Below are some signs that coaching will be beneficial to you.


Dealing With Change

  • Returning to work after parental leave
  • Returning to work after significant absence such as injury or illness
  • Transitioning into a new role or changed role
  • Wanting to make a successful fresh start in a new position.

Working out What's Next

  • Wanting a change of career
  • Aiming for promotion to a higher level role
  • Moving to a new country or city
  • Heading into retirement or just wanting to slow down
  • Making decisions that weigh heavily on you

Improving Yourself

  • Developing interpersonal skills
  • Improving leadership performance
  • Getting ready for the next level
  • Creating strategies to deal with challenging or complex situations

Not sure exactly what you're after? Coaching is a personal experience and is always catered to the individual. Contact us us here to discuss what you want to get out of coaching.


Supporting Your Staff



Coaching is a high value service to offer your staff.  Chroma’s philosophy is ease of access and use, bringing coaching within reach of small and medium sized organisations along with larger corporates.

Below are some examples of where coaching can improve performance.


Transition Coaching

Change is inevitable and occurring at an ever increasing rate. Organisations must be able to rapidly adapt their services and products to capitalise on opportunities. Time is a luxury that may not always be available to employers.

Coaching is a useful tool to help your staff transition to new ways of working in a time and cost efficient manner.



Leadership Coaching

Leading others is tricky business!  Leadership training can be expensive and time consuming while also failing to address the unique and immediate needs of a leader in the here and now.
Leadership coaching is an effective method of leadership development with the flexibility needed to focus on the individual needs and priorities of each client.  Leadership coaching is particularly useful as a support mechanism for leaders transitioning into higher level leadership roles, and in ensuring first time people managers are successful.


Career support

Many employees place a high value on the support they receive to develop a career plan and gain clarity on their future direction. Consideration can be given to providing career coaching to long serving employees, high potential employees, or at key decision phases - for example, 2 or 5 years into a new career, mid-career, and ten or so years before retirement.

Mistakes happen and sometimes poor appointments can result in square pegs in round holes. Coaching is a helpful way to support staff that need to find their niche.



What is coaching?


Coaching works by putting you in the driver’s seat: Your coach will ask questions, offer observations, and challenge your thinking, to bring you clarity on your choices, decisions and actions. Clarity gives us the confidence we need to move forward amongst uncertainty and complexity. By supporting people during transition, coaching can improve performance and assist adjustments to the change and expectations associated with new roles. 

Change is scary, and fear can often hold us back. In times of transition it can be especially difficult to find our way. Coaching can help – whether you want assistance to figure out where you are heading, or you have a known destination and need help finding your way there.  

The International Coach Federation (ICF) defines coaching as:

“Coaching is partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.”


What to expect?


Individuals considering coaching should expect a first session that explores what you want to achieve through coaching and how you might get there. Throughout the coaching period, regular reviews will locate your progress towards your individual goals, and a final review will take place at the conclusion of your coaching assignment. 

For employer-sponsored staff coaching, it is a good idea to structure the first session around a 3-way meeting between the coach, the client, and the client’s manager. In this meeting the coaching goals will be produced, along with a coaching plan that will lead the client to success. It is also a good idea to schedule an interim review and end of assignment review with the client and client’s manager so that all parties are able to track the client's progress and take part in the coaching journey.

As an ICF Coach, Pauline agrees to practice the ICF Core Competencies and pledges accountability to the ICF Code of Ethics. In browsing these documents you will develop an understanding of what you, as a client, can expect from your coach.
Every client will sign a Coaching Agreement with their coach. This will be formed during the first session after taking into account what you want to achieve from coaching, with the assistance of your coach, and how those goals are defined.


What will it cost?


Chroma is founded on a modular pricing plan – our mission is to make coaching more accessible to everyday people and small businesses by ensuring that you only pay for the specific services that you use. Our pricing is fully transparent with no hidden costs.

Distance coaching


Coaching session takes place over the phone or internet.

Face to Face coaching


Meet your coach in person. Listed price for the wider Wellington region, Horowhenua, and Palmerston North. For pricing outside of this region please enquire with details. 


Payment Terms

Invoices are issued near month end and payable within 7 days. A 5% penalty on outstanding balances will be applied.


Why Chroma Coaching?


Pauline cares about people. Seeing people thrive and succeed at work attracted her to human resources and it is these qualities that shine through in her coaching.

Pauline started her career in adult learning and community education, before moving into human resources management.  Her experience and understanding in how adults learn provides a foundation for coaching. Pauline draws on tools and models developed from her 30+ years in leadership development, culture change, performance management and career planning.  

Pauline has a pragmatic approach to coaching, driven by a desire to help people find clarity and make changes. She particularly enjoys working with middle- and operational managers. These managers are often grappling with delegating, getting the best from their teams, managing relationships and leading change. She also enjoys working with people as they consider ‘where to next’ in their career or feel like they are a square peg in a round hole.

Pauline has held senior leadership roles in high profile businesses including PWC, Ericsson, Auckland City Council and Crown Law.

She has worked with organisations spanning the engineering, manufacturing, professional services and public sectors, in New Zealand, the UK, Malaysia and UAE.

Pauline lives in Kapiti Coast, New Zealand. She has two adult children and a cat. She enjoys aqua jogging, cooking, reading and recently started experimenting with textile art.


Coaching Credentials:

Advanced Leadership Coaching training, The Forton Group (ICF Approved Coach Specific Training)
Career Coaching Masterclass, John Lees Associates
Life Styles Inventory™ (LSI) accreditation, Human Synergistics
Neuro Linguistic Programming (NLP) Practitioner Certificate, Inform Training Pty
B Soc Sci, University of Waikato, NZ
Post-grad diploma in Human Resources Management, CIPD, UK





I completed some career coaching with Pauline. I found her to be very approachable and able to talk to easily. She listened lots to me and had the ability to guide my thinking in ways I’d never considered. At the end of our sessions I always came away feeling re-energised and excited about putting things into practice from the work we did. I would definitely recommend her services if you are feeling stuck and want a bit of direction and

- Operations Manager


LSI was an important component of the Wellington City Council leadership programme I was nominated for. My initial LSI results were disappointing and somewhat demotivating, but Pauline helped me to focus on small things in the areas where I needed to improve, and those small wins were noticeable almost immediately. It’s helped me to reflect on the good things I was already achieving in my work and think about doing things slightly differently in the areas where there was room for improvement. I wouldn’t have made it without Pauline’s guidance and it’s proved an extremely valuable part of what proved to be a very rewarding programme.

- Simon Button, Project Manager


I met with Pauline during a transitional period in my working career. Pauline has a natural ability through conversation and questioning to identify core strengths and draw out and identify the skills and attributes that her clients possess. This led to an informative and enlightening realization of the sorts of roles and industries that I would be most suited for. In the end, we realized together, that I was in fact, in the perfect job for me at the time! I would highly recommend meeting with Pauline.

- L Clements


Additional Services


In addition to the core coaching services offered by Chroma, the following services are also available to support clients who may benefit from them:

Pauline is accredited to use the Human Synergistics Life Styles Inventory™ (LSI) individual diagnostic tool. LSI provides insight to each client’s unique strengths and areas for development. Designed for managers, leaders, students and those in professional and technical roles, the LSI has helped millions of people to understand and change the way they think and behave. For more information on LSI, please refer the Human Synergistics site.

Pauline can provide advice on CVs, job applications and interview technique if required by career coaching clients

Specific skills training on a one-to-one basis in various aspects of interpersonal skills and self awareness is also available depending on your, or your organisation’s needs.

*Please note that additional fees may apply for these services, contact us to learn more.


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